Help & FAQ

StormSight covers Oklahoma. Storm events, address scoring, prospects, and alert subscriptions are limited to Oklahoma.

Search for an Oklahoma address or select a home on the Storm Map. Looking it up saves it — the property is added to your company's prospect queue as it is scored, and the panel confirms with "Saved to your prospects." There is no separate add step. Only addresses someone on your team looks up enter the queue.

Hail alert emails are evaluated when a qualifying hail event lands in a county your alert covers. The event must meet the alert's minimum hail size and confidence, and the alert must be active with email enabled.

Yes. Open Alerts to subscribe to selected Oklahoma counties or all of Oklahoma, choose a minimum hail size, and save the alert. Alerts are shared with your whole company — everyone on the team receives them unless an alert names specific recipients.

Not yet. The current alert workflows are for hail. Historical wind evidence may contribute to property context, but do not rely on StormSight for live wind notification today.

Open the event and review its evidence trail, then email ops@harness10.com with the event ID and what you observed. StormSight is decision support and should be checked against current official warnings and field conditions.

It is the model's calibrated 0-100 assessment that hail occurred near the estimated location and time, based on the available evidence. It is not a guarantee, an official warning, or an insurance coverage determination. The calculation is described on the Methodology page.

Yes. Most evidence is combined across independent measurement channels, but a sufficiently strong MRMS MESH radar cluster can create a radar-only event under an explicit threshold. The evidence trail shows which signals were available.

No. Radar-derived hail size is an estimate and can differ from what reached a specific roof. StormSight applies documented corrections and exposes the underlying evidence so users can judge the result.

The queue is curated-only: it fills as your team looks up Oklahoma properties on the Storm Map, one row per address someone opened. An empty queue does not mean there were no storms.

Authorized team members can export the current prospect selection to CSV or PDF from the web Prospects screen. Treat exported address and parcel data according to applicable canvassing and privacy rules.

Some property records may include public parcel-owner information in the detailed property view. Exports omit owner names by default. Access and use this data only for a lawful business purpose.

Use the company join code provided by an administrator, or open the invitation link sent to your email. Sign in or create your account with the invited email address; StormSight will attach you to the company named on the confirmation screen.

An OWNER or ADMIN can open Company settings, enter the teammate's email and role under "Invite member," and send the invitation. The pending-invitations list shows the destination, expiry, and a copyable backup link.

Company settings displays the active company at the top. If you belong to more than one company, use the company selector before changing members, roles, or invitations.